July thirty, 2014 at 7:50 pm Taking a look at these problems, I am guessing that my complications is not going to get fixed either? I am saddened that so many people have the problems with this particular enterprise as well. I have not made use of Constitution ahead of and The shopper service has become horrible. I have not experienced an experience like I've had listed here to this point. I attempted having World wide web for my new house a month ago and however have no answers and no person has come out to your home out.
moulay, I used to be delighted to answer your billing concerns! “Be sure to take a moment to participate in a short five query study. There exists a Observe subject when you’d like to leave notes about the corporate but the rating is predicated on my overall performance.
I refuse to let them to charge me for channels I never use. We have a Roku (Netflix, and Pandora), over four hundred DVD’s w/blue ray DVD participant, 600 VHS likely again to 1960’s by using a VHS/DVD Recorder. So considering that I have all of these movies and Netflix to take a look at, I about to explore organising an antenna to herald the only three nearby channels we look at, and prevent paying for cable/satellite or a third party to observe tv.
How do I understand that Charter only not too long ago “researched†my criticism/declare? When Karen to begin with delivered the aforementioned serial range to me on November 9, 2017, I straight away checked the Constitution-owned products and found the serial figures matched. Nevertheless, I did not point out this to Charter. I needed to find out if Charter would actually seek out my equipment or keep on with this charade of consumer service. However, this example demonstrates that Constitution created NO try and Identify my gear.
July 29, 2014 at five:00 pm Charter Comm. Through the years of off/on services with charter, We have now had to endure this exact same Awful issues with returned unreturned devices they certainly will not want back, and any time you do return, and have a receipt, they are going to however Monthly bill you for early termination, when you have accomplished an update in services. That is Unhappy/DECEPTIVE/FRAUDULENT procedures.
April twelve, 2017 at twelve:twelve am Geoff Boytos is VP of promoting And that i obtained a suggestion that states that I am (my title) and account # (my account #) is qualified to get a $ten reduction in regular monthly costs with 3X internet pace plus much more channels than my existing services. It suggests, when they reviewed my account, that I am eligible to receive a proposal they described. But Once i termed they claimed sorry You're not suitable. It's For brand new consumers of Specrum (which I'm) since they took in excess of my TWC account. Geoff Boytos “signed†the letter that states all the above, but they don't seem to be honoring Geoff’s present.
December 2, 2014 at three:fourteen pm My Tale is eerily similar to the hundreds I’ve been reading over the past couple days, I palced calls to various Constitution workplaces together with corporate locations in Connecticut, and St Louis to no avail, I’m completed attempting to take care of difficulties right with Constitution. I’ve contacted California PUC, subsequent I might be contacting area shopper teams which includes T.V.
June seven, 2014 at 10:45 pm I are already with Constitution for the final six many years. They suck so lousy, but I'm able to’t do an excessive amount of about this since our metropolis gave Charter exclusivity in cable service. Their billing has gone up through the years and I'm able to comprehend as operational expenditures enhance and as an organization you go that increase back on to The client. But, from Dec 2013 till April 2014 the internet was not even Functioning half enough time. I used to be contacting them daily to get this issue solved. I function from home and need to verify I have an Connection to the internet. Over and over I wound up gonna an area Starbucks for my World wide web. There Web was a lot more responsible than Constitution’s. They did all of these assessments on the internet and explained there was no issue. Immediately after nine phone calls/complaints they sent out someone to check. He stated the issue was the coax cable.
September 23, 2014 at 10:20 am Very well it look like I am not the sole one particular who may have poor service. It’s out just as much as it really is on. I have had 4 tech come to my home and convey to me it’s line trouble. Line crew came out three times and reported they may not great any difficulties, Then within the fourth time I used to be explained to that there a line which includes 7 patches on it, but It will be to expensive to repair the line and I would need to Reside with it.
I uncover it humorous which i should bounce as a result of hoops with Constitution whenever I call for service problems supplying quite a few pieces of data just to get to the point of getting you work on my problem but TDS can ask for MY number to become ported to them with no of that information.
May three, 2015 at four:27 pm my Good friend went in to pay for his bill. he has actually been a charter buyer for over a few yrs. he commonly pays with the community Office environment. a couple of months back he went in with his debit card to pay for and the same old ladies we not there to simply accept his payment as a substitute it had been two folks he didnt realize. he gave them his debit card to pay the Invoice, his debit card has the exact same name on it as being the Invoice. the employee there then desired to see his motorists license. he flipped his wallet open up , then the employee required him to get rid of it in the apparent plastic holder while in the wallet. he refuse and asked for the staff identify and employee variety.
He allegedly phone his supervisor and his supervisor, so he explained to my mom, explained to him they don't operate wire. Upon my arrival, I instructed him he was a liar mainly because previously a tech experienced rewired my residence go here for more info and the surface at the same time ande despatched anyone to bury the road. He tried to inform me about what the trouble was, but I advised him to depart the house for the reason that I didn't want him in your house nor did I respect how he serviced my mother and father.
January 14, 2014 at one:10 pm Oh, and immediately after chatting with them very last night right until 11:30PM And at last telling them to possess anyone Phone me again this morning, no simply call was returned. So, I known as them this morning and talked having a Jennifer 4TR in addition to a Brittany B 22C and received no “Client Satisfaction†so I advised Brittany B 22C to possess the Supervisor from billing call me correct back again, as Evidently they can not transfer phone calls In this particular Hi-Tech Companys cellphone technique. Probably they need to check into switching cellular phone suppliers from Charter to AT&T.
Might twelve, 2015 at 10:54 pm Terrible buyer service. new customer as of per month or so in the past. charges being despatched to service handle not billing address. account is already earlier owing, but charter will not update billing address. These are prepared to choose my money without furnishing me a duplicate with the Bill but usually are not willing to update the billing handle devoid of me going into an area shop (that is a minimum of forty five mins away).